Which services are covered?

We're here to help anyone who lives in North Yorkshire and who has had a problem with any NHS service. This includes hospitals, doctors, dentists, pharmacists, ambulances or any other NHS service whether delivered within North Yorkshire or elsewhere at a hospital, clinic, in the community or any other location including prisons or institutions.

We'll talk with you about the issue that concerns you and help put that into words. We'll then help complete any paperwork appropriately and ensure your complaint reaches the right people, gets due consideration and a full response. If meetings are needed, then we'll help you prepare and where appropriate support you at them. Our aim is to help you raise any issue and secure an early and effective resolution. If you have any doubt about what you should do to resolve an issue with an NHS service, we will help. Click here to begin the process.