Useful links

Action against Medical Accidents (AvMA)
An independent charity that provides free and confidential advice to people injured during the course of medical treatment.
44 High Street, Croydon CR0 1YB
T 0845 123 2352
W www.avma.co.uk

Carers Direct
A national information, advice and support service for carers in England.
T 0808 802 0202 (operates seven days a week)
W www.nhs.uk/carersdirect

Care Quality Commission
PO Box 1258, Newcastle Upon Tyne NE99 5AU
T 03000 616 161
E This email address is being protected from spambots. You need JavaScript enabled to view it.

Community Legal Advice
For information on public funding of legal action and local specialist solicitors.
T 0845 345 4345
W www.communitylegaladvice.org.uk

General Dental Council
37 Wimpole Street, London W1G 8DQ
T 020 7009 2701
E This email address is being protected from spambots. You need JavaScript enabled to view it.

General Medical Council
Protect, promote and maintain the health and safety of the public by ensuring proper standards in the practice of medicine.
Regent's Place, 350 Euston Road, London NW1 3JN
T 0845 357 0022/ 0845 357 8001

General Optical Council
41 Harley Street, London W1G 8DJ
T 020 7580 3898
F 020 7436 3525
E This email address is being protected from spambots. You need JavaScript enabled to view it.

Healthwatch England
An independent consumer champion for health and social care in England. Their role is to argue for the consumer interest of all those who use health and social care services.
Healthwatch England, Citygate, Gallowgate, Newcastle NE1 4PA
T 03000 683 000
F 0113 220 4702
W www.healthwatch.co.uk

Healthwatch North Yorkshire
Healthwatch North Yorkshire is here to make sure your views on local health and social care services are heard.
Holgate Villa, 22 Holgate Road, York, North Yorkshire YO24 4AB
T 01904 621631
E This email address is being protected from spambots. You need JavaScript enabled to view it.
W www.healthwatchnorthyorkshire.co.uk

Information Commissioners Office
Regulates and upholds the Data Protection Act and deals with issues of privacy and accuracy
Data Protection Information Commissioner, Wycliffe House, Water Lane, Wilmslow SK9 5AF
T 01625 545745 or 0856 630 6060
W ico.org.uk

Law Society of England & Wales
Professional body for the legal profession that can help you find a solicitor specialising in medical negligence claims.
T 0870 606 2500
W www.lawsociety.org.uk

National Patient Safety Agency
Seeks to learn from patient safety incidents to improve services
4-8 Maple Street, London W1T 5HD
T 020 7927 9500
W www.npsa.nhs.uk

NHS England

The main aim of NHS England is to improve the health outcomes for people in England by empowering and supporting clinical leaders at every level of the NHS through clinical commissioning groups (CCGs), networks and senates, in NHS England itself and in providers, helping them to make genuinely informed decisions, spend the taxpayers’ money wisely and provide high quality services. You can register an official complaint with NHS England via the Complaints Manager, NHS England, PO Box 16738, Redditch, B97 9PT

T 0300 311 22 33 (Monday to Friday 8am to 6pm, excluding English Bank Holidays). 

This email address is being protected from spambots. You need JavaScript enabled to view it.

North Yorkshire County Council
The Adult Social Care Complaints Manager, North Yorkshire County Council, Health and Adult Services, County Hall, Northallerton DL7 8DD.
T 0800 515875 or 01609 532638.
E  This email address is being protected from spambots. You need JavaScript enabled to view it.

The Parliamentary & Health Service Ombudsman

Millbank Tower, Millbank, London SW1P 4QP 

T 0345 015 4033
W www.ombudsman.org.uk

Patient Opinion
An independent body concerned with your experience of UK health services, good or bad
53 Mowbray Street, Sheffield S3 8EN
T 0800 122 3135/0114 281 6256
E This email address is being protected from spambots. You need JavaScript enabled to view it.
W www.patientopinion.org.uk

Optical Consumer Complaints Service
PO Box 4685, London SE1 6ZB
T 020 7407 3990
W www.opticalcomplaints.co.uk

NHS Clinical Commissioning Groups across North Yorkshire

NHS Scarborough and Ryedale Clinical Commissioning Group
Scarborough Town Hall - York House, St Nicholas Street, Scarborough YO11 2HG
T 01653 605709
E This email address is being protected from spambots. You need JavaScript enabled to view it.
W www.scarboroughryedaleccg.nhs.uk

NHS Airedale, Wharfedale and Craven Clinical Commissioning Group
Douglas Mill, Bowling Old Lane, Bradford BD5 7JR
T 0845 1115000 (switchboard)
F 01274 237453
W www.airedalewharfedalecravenccg.nhs.uk

NHS Hambleton Richmondshire and Whitby Clinical Commissioning Group
Civic Centre, Stone Cross, Northallerton, North Yorkshire DL6 2UU
T * This information will be added shortly
F * This information will be added shortly
W www.hambletonrichmondshireandwhitbyccg.nhs.uk
*Currently no landline telephone numbers are available, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Harrogate and Rural District Clinical Commissioning Group
The Hamlet, Hornbeam Park, Harrogate HG2 8RE
T 01423 859632
F 01423 859700
E This email address is being protected from spambots. You need JavaScript enabled to view it.
W www.harrogateandruraldistrictccg.nhs.uk

NHS South Lakeland Clinical Commissioning Group
This information will be added shortly.

NHS Vale of York Clinical Commissioning Group
West Offices, Station Rise, York Y01 6GA
T 01904 555870
E This email address is being protected from spambots. You need JavaScript enabled to view it.
W www.valeofyorkccg.nhs.uk